ALK Gems

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Terms of Service

These Terms of Service govern your use of the ALK Diamonds website and any purchase you make with us. By placing an order or browsing our site, you agree to these terms.

Our Products

Every piece we sell is hallmarked sterling silver, and every diamond is certified natural and independently graded. Product images are for illustration — actual weight, size, and finish may vary slightly due to the handcrafted nature of our jewellery.

Pricing & Payment

  • All prices are listed in Indian Rupees (₹) and are inclusive of applicable GST unless stated otherwise.
  • Payments are processed securely through Razorpay. We accept major cards, UPI, net banking, and wallets.
  • An order is confirmed only once payment has been successfully verified.

Order Acceptance

We reserve the right to cancel or refuse any order — for example, in cases of pricing errors, suspected fraud, or a product going out of stock — in which case any amount paid will be refunded in full.

Cancellations & Returns

You may cancel an order before it ships, and returns are accepted within 30 days of delivery. See our Shipping & Returns policy for full details.

Intellectual Property

All content on this site — including designs, photography, and text — belongs to ALK Diamonds and may not be reproduced without our written permission.

Limitation of Liability

We are not liable for delays or issues caused by circumstances beyond our reasonable control, such as courier delays or events of force majeure.

Governing Law

These terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of the courts where ALK Diamonds is registered.

Changes to These Terms

We may update these terms from time to time. Continued use of our site after changes are posted means you accept the updated terms.

Contact Us

Questions about these terms can be sent to us through our Contact page.